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KM Institute™ Knowledge Management Methodology (KMBOK™); Global Unified KM Framework™; Amrit Tiwana’s 10 Step KM Methodology; APQC KM Methodology (v. 1998 & 2002); Frappaolo’s 10 Step KM Methodology



5 Competencies Framework; KMBOK™ Knowledge–Audits; Social Networks Analysis (SNA); Most Significant Change (MSC); Outcome Mapping; Scenario Testing & Visioning; Zack’s Framework (Strategic Knowledge GAP Analysis); APQC Benchmarking Methodology; KMBOK™ Benchmarking models (Cover/Overt/Internal; Strategic/Tactical); Camp’s 10 Step Benchmarking Methodology; SWOT; Kotter’s 8 Step Change Model; US Army 12 KM principles; KM Squirrels™; Nonaka & Takeuchi’s SECI; Force Field Analysis; Activity-based Knowledge–Mapping; KM Solutions Matrix I & II™; Knowledge Universe Model™; Competitive Knowledge Positioning Analysis; Leading Change by exceeding the Tipping Point (Law of the few, Stickiness Factor, Power of Context)



Virtual Teams; CoPs (4 Types: “Helping”, “Best Practices”, “Knowledge Stewarding”, and “Innovation” communities of practices); US DAU 14 Steps “Community Building” process; Action Learning Sets; Six Thinking Hats; Mind Maps; Social Computing & Networking Technologies



Story-Telling; Appreciative Inquiry; Case Studies & Vignettes; Peer Assists; Challenge Sessions; After Action Reviews and Retrospect; Intranet Strategies; Email Guidelines; Knowledge-Café (Traditional, Solutions™, Innovative and Buzz™); Brainstorming (Traditional and Trigger method); Covey’s 7 habits (Personal KM)



Bloom’s Taxonomy of Learning Domains; Taxonomies for Documents and Folders; Exit Interviews; “How To” Guides; Staff Profile and “Yellow pages”; Blogs; Shared Network Drives; Off-Boarding; Knowledge Asset Maps (Traditional/ Creative/ Innovative); 25 Attributes of Organizational Knowledge; 32 KMBOK™ Knowledge Domains



KM 1.0 and KM 2.0 applications (web 2.0, social networking, groupware, use of instant messaging, twitter-like applications); Lessons Learned Management System (L.L.M.S.); Best Practices Management Systems (B.P.M.S.); Connect & Collect; Re-Think Learning; EPSS; CBT/Interactive Video, Web-based and Distance Learning technologies; Expert Locators; “Critical Knowledge Flight” solutions; Ideas Management Systems; Knowledge Repositories



After Action Review (AAR); Meetings; Lessons Learned Management System (L.L.M.S.); Best Practices Management Systems (B.P.M.S.); Research; Brainstorming; Knowledge Cafés; Project Management for Knowledge Era; Process Improvement for Knowledge Era; Performance Support; Community Management Tools